Privacy Policy
Effective Date: 19/03/2025
Welcome to Calmscious Counselling. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services.
1. Information We Collect
- Personal Information: Name, email address, phone number, and other details provided during consultations.
- Account Information: Preferences and communication history.
- Usage Data: IP address, browser type, device details, and website activity.
- Cookies & Tracking: Used to enhance your experience and personalize content.
2. How We Use Your Information
- Provide counselling services and manage your sessions.
- Offer customer support and respond to inquiries.
- Send updates and helpful resources (only with your consent).
- Improve our website and services based on feedback.
3. Sharing Your Information
We do not sell or trade your personal information. However, we may share data with:
- Trusted service providers: To facilitate communication and session management.
- Legal Authorities: If required by law for security or compliance.
4. Your Privacy Choices
- Update or delete your personal information upon request.
- Opt-out of marketing emails using the "unsubscribe" option.
- Manage cookies through your browser settings.
5. Security of Your Information
We implement strong security measures, including encryption, to protect your data. However, no online system can guarantee 100% security. Please keep your login details confidential.
6. Contact Us
If you have any questions or concerns, please contact us: